Frontend Engineer at Symphony, a global software company with a focus on Shopify development. Collaborate on innovative projects to enhance digital experiences for clients.
About the role
- Global E-commerce Operations Manager overseeing online sales operations and enhancing customer experience at HARMAN. Strong leadership in e-commerce platforms and logistics required with a minimum of 8 years experience.
Responsibilities
- Oversee end-to-end operations for our global e-commerce platforms, ensuring seamless execution and delivery of online sales initiatives
- Develop and implement strategies to improve operational efficiency and drive growth
- Assist the Sr. Director of E-commerce in analyzing marketplace expansion efforts and process coordination
- Provide leadership by operating and managing three regional e-commerce organizations, ensuring smooth workflow
- Manage daily business operations by facilitating collaboration among team leadership to elevate e-commerce experience industry standards
- Assist the Sr. Director of Operations by leading marketplace expansion efforts and coordinating process coordination
Requirements
- Bachelor’s degree or equivalent work experience
- Minimum of 8 years of experience with e-commerce platforms, logistics, and international market trends
- Ability to identify and implement best practices that drive operational excellence, including leveraging industry knowledge, best-in-class technologies (e.g., Salesforce, Shopify, order management systems, CRMs), and delivering a best-in-class customer experience
Benefits
- Competitive wellness benefits
- 401K Retirement Savings plan
- An inclusive and diverse work environment that fosters career development opportunities
- Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment
- Professional development opportunities through HARMAN University’s business and leadership academies
- Tuition Reimbursement
- Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.)
- “Be Brilliant” employee recognition and rewards program
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