IT Support Associate providing Tier 2 technical support for Rowan's digital infrastructure. Troubleshooting hardware, operating systems, and collaboration technology while ensuring smooth operations.
About the role
- VP, Portfolio Credit Manager managing strategic elements of credit and account management for health and wellness programs. Collaborating with leadership to drive credit strategies and risk management.
Responsibilities
- Manage strategic elements of HW account management development and ongoing growth
- Support overall credit (portfolio and account) management of the HW program
- Perform credit and multiple risk evaluation; delinquency, loss and fraud mitigation
- Enforce credit policies; portfolio monitoring; assure diligent program growth
- Act as primary Credit interface to HW leadership and HW credit risk organization
- Collaborate cross-functionally in business and functional initiatives
- Develop performance monitoring plan for all HW processes
- Prepare and present partner facing and leadership team presentations
- Drive enhanced strategies using champion/challenger leanings to manage credit and fraud risks
- Evaluate CTC (Critical to Compliance) Risk requirements to ensure controls are adequate
Requirements
- Bachelor’s degree and 3+ years of experience in a strategic analytical role, or in lieu of a bachelor’s degree, 11+ years of experience in strategic analytical role
- 3+ years leadership experience in portfolio management roles
- strong emphasis on credit strategy, credit policy and internal/external communications
- 3+ years experience using SAS, R or Python programming skills
- experience analyzing large data sets to derive strategic actionable credit insights
- experience developing Consumer Credit Risk Strategies.
- Ability and flexibility to travel for business as required.
Benefits
- flexibility in work arrangements
- option to work from home
- opportunities for professional development
- potential for annual bonuses based on individual and company performance
Job title
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