Sr. Account Manager overseeing account management and sales support for existing customers in ad platforms. Developing strategies for growth and customer satisfaction in a global company.
About the role
- Creative Agency Partnerships leader responsible for vendor governance and optimal sourcing decisions. Collaborating with teams across marketing, finance, and operations in a flexible work environment.
Responsibilities
- Partners with business and marketing leaders early in campaign planning to influence creative sourcing decisions
- Establishes strong enterprise relationships to help shift behavior toward more effective use of internal creative resources
- Collaborates with business stakeholders to identify external creative vendor needs while maintaining alignment with enterprise Sourcing policies
- Leads the vendor evaluation process from a creative perspective, ensuring all external partners meet clear business objective needs, and quality and pricing standards
- Develops and maintains a preferred vendor list, ensuring that the roster remains optimized by capabilities and pricing
- Partners with Sourcing, Finance and functional teams to ensure external agencies are charging fair market value
- Develops standardized agency scorecards to conduct regular quantitative performance measurements
- Identifies, implements, and enforces process controls to match business function needs with the appropriate creative partners
- Captures patterns and insights from external agency engagements to inform creative leadership
- Provides visibility into creative spend across external agencies and in-house contractors
- Champions the value of vendor governance by engaging and influencing senior leaders
- Creates, tracks, and manages purchase orders for in-house contractors, and reviews and approves invoices
Requirements
- Bachelor’s degree in Business, Marketing, Finance, or related field
- In lieu of degree, a high school diploma and 8+ years of work experience in business, agency process management, project management or business operations
- 5+ years of experience in vendor management, procurement, or creative operations (agency or in-house experience preferred)
- 3+ years of experience in change management to shape enterprise behavior or adoption
- Strong ability to navigate organizational hierarchy in a matrixed environment to influence cross-functional stakeholders
- Strong ability to communicate with senior leadership (SVP/VP) in a polished and diplomatic manner
- 4+ years of strong understanding of marketing and creative campaign lifecycles
- 5 + years of strong financial acumen with hands-on experience managing purchase orders, contracts, and invoice processes
- 4+ years of proven ability to lead vendor evaluations and enforce best practice standards
- Ability to assess creative partner capabilities and ensure alignment with creative standards
- Ability and flexibility to travel for business as required
Benefits
- Flexible work arrangements
- Professional development opportunities
- Annual bonus based on individual and company performance
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