Hybrid Senior Vocational Rehabilitation Consultant

at Sun Life

• Job title: Senior Vocational Rehabilitation Consultant
• Job type: Full Time
• Experience level: Senior
• Salary: $72,500 - $108,800 per year
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, Portland, United States

About the role

• Vocational Rehabilitation Consultant at Sun Life U.S. evaluating claimants for return to work programs. Providing counseling, support, and coordinating resources to facilitate rehabilitation and job placement for clients.

Responsibilities

• Evaluate and determine if claimant is a suitable candidate for return to work or a rehabilitation program
• Counsel/advise claimants in vocational, motivational, and personal areas as well as in policy requirements and incentives regarding return to work (RTW) and rehabilitation services
• Maintain close, frequent contact with the claimant to provide encouragement and support throughout the RTW and rehabilitation process
• Negotiate modified jobs for claimants who cannot perform all duties of a job as outlined in standard job descriptions either with the Policyholder or a new employer
• Identify accommodations, including assistive devices, that facilitate the RTW process
• Act as a liaison between the claims and other resources and obtain, coordinate, and disseminate the information necessary to enable the claimant to work, this may include locating sources of funding or referral to state and/or federal agencies
• Identify occupations and their material duties and physical demands utilizing a variety of government and internal resources which may include contact with the claimant and employer
• Perform transferable skills analyses/reviews to assess ability to perform alternate work
• Support claims team by providing vocational assessments and recommendations regarding disability claimants
• Utilize outside vendors to support return to work services with claimants; manage referrals, expenses, reports, and setting ongoing direction
• Maintain claim file through up-to-date documentation of telephone calls and vocational rehabilitation activity as required by established claim procedures
• Participate in claim discussion and file review to assist with claim management action items and identify potential for vocational rehabilitation/intervention
• Prepare monthly reports concerning vocational consulting activity and impact on return to work
• Participate in educational seminars, conferences, client presentations and association meetings to increase knowledge of the vocational rehabilitation field

Requirements

• Master’s degree in vocational Rehabilitation Counseling (or related field) and CRC certification required
• 3-5 years’ experience in the vocational rehabilitation field required
• Experience in the disability insurance industry preferred
• Demonstrated experience and success providing job placement services
• Strong knowledge of vocational return to work protocols
• Strong computer skills, proficient in PC environment such as: OASYS, ERI, O*Net, Outlook, MS Word, Excel, and email systems
• Excellent communication skills, both written and verbal, with a pleasant and professional communication style with customer service focus
• Strong research, analytical, critical thinking, problem solving skills and decision-making skills
• Desire to work in a fast-paced, service-oriented environment
• Ability to initiate and prioritize regular work duties and projects
• Detail oriented, organized, the ability to multi-task, and strong time management skills

Benefits

• Generous vacation and sick time
• Market-leading paid family, parental and adoption leave
• Medical coverage
• Company paid life and AD&D insurance
• Disability programs
• Partially paid sabbatical program
• 401(k) employer match
• Stock purchase options
• Employer-funded retirement account
• Flexible, inclusive and collaborative work environment