Manager of Market Logistics Operations overseeing logistics operations for equipment rental services. Responsible for team management, operational efficiency, and financial reporting.
Responsibilities
Responsible for the overall direction, coordination and evaluation of the Logistics Operations Center
Manages Dispatchers, Coordinators, Field Technicians, and Drivers
Operational and financial reporting on each function
Ensures department follows all safety requirements
Sets the overall vision for the Market Logistics Operations Center in coordination with the District Manager
Reviews outstanding pickup tickets and ensures Dispatchers have a plan of action to retrieve them
Establishes rapport with Market Sales and Operations teams to communicate service and delivery performance levels
Ensures that operations team serves customers effectively creating a culture of Yes
Continuously reviews Operations Center capacity and efficiency to course correct when necessary
Ensures compliance with regulatory requirements regarding service and vehicle inspection
Requirements
Bachelor’s degree in Business Management or a related field or equivalent work experience plus 8-10 years of Rental Industry experience, including at least 3 years in a leadership capacity
Valid driver’s license
Strong leadership and communication skills
Understanding of P&L and other key financial controls
Experience in outside sales or other experience in negotiation and influencing
High level of accountability, time management and willingness to learn all aspects of the business
Experience in construction or industrial markets preferred
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