Payroll Lead overseeing all payroll processes, ensuring compliance and execution according to client needs. Collaborating with the technical team and providing training to colleagues to enhance performance.
Responsibilities
Support and process payroll from end to end according to the defined standards and client requirements including all associated payroll tasks and transactions
Ensure that the Payroll calendar is followed, and any deviation is dealt with via the appropriate change control process
Undertake, support and manage a Root Cause Analysis (RCA) when an issue occurs resulting in a client escalation ensuring that mitigating actions are implemented
Proactively identify upsell opportunities and support the Change Request process when deviations from the contractually defined standard scope of service are identified. This may include but is not limited to, estimating and implementing changes
Understand standard, and client specific payroll reports including statutory year end reporting needs as required by the customer contract and scope of service
Maintain current knowledge of legislation requirements; system updates, changes and overall payroll procedures while managing the payroll legislation road map
Answer payroll related questions and requests from the team and from clients; supporting the Operations Manager with client engagement activities
Support of the sales life cycle including payroll practices and legislation requirements
Ensure compliant use of all systems
Support technical issue coordination and resolution
Maintain the client solution and provision functional support as needed
Recommend or participate in innovation activities to drive continuous improvement
Support project implementations and go-lives
Upskill and develop colleagues through training delivery and coaching to enable them to fulfill their role
Requirements
Strong knowledge of the various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll
Ability to identify and mitigate risks
Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
Excellent German and English skills
Flexibility to support a global and fast paced environment
Attention to detail
Excellent written and verbal skills
Self-motivated and a willingness to learn
Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
Benefits
Possibility to work from home
Possibility for development within a multinational organization
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