Regional Sales Operations Manager at Statista optimizing sales processes and partnering with sales teams. Focused on CRM management and improving operational efficiency in the Americas.
Responsibilities
Run and refine regional sales processes already in place; document changes and close gaps
Standardize definitions, entry/exit criteria, SLAs, and handoffs; ensure teams follow them
Capture frontline feedback, translate it into requirements, and drive iterative improvements
Dialer: Administer day-to-day operations; manage users, lists, QA workflows; track usage and effectiveness
Meeting recording: Ensure coverage, tagging, libraries, and coaching workflows; monitor adoption and insights capture
Support in the building and monitoring of Cadences in Salesforce.
Maintain stage definitions, validation, required fields, and routing logic in partnership with central admins; drive adherence and data quality
Monitor data completeness, duplicates, and stage hygiene; establish lightweight hygiene routines
Enforce SLAs for lead/contact/opp updates; flag risks and create playbooks for corrective action
Support the building and maintain foundational dashboards (activity, funnel conversion, velocity, win rates, SLA adherence)
Provide actionable insights to managers and reps; recommend paths to remove friction
Act as the connective tissue between Sales, Sales Enablement, Marketing, and CS
Close the loop with reps on issues raised; track and report impact of improvements
Requirements
2–5 years in Sales Operations, Revenue Operations, or Sales Enablement with direct ownership of cadences, CRM processes, and tooling.
Hands-on Salesforce experience (Salesforce Engagement Cadences, reports, dashboards, comfortable partnering with an admin for greater impact)
Proven track record of driving adoption and improving process outcomes with frontline teams
Strong documentation, communication, and facilitation skills; you can run crisp cadences and write clear playbooks
Comfortable operating in evolving environments with imperfect data and changing priorities
Benefits
Work from abroad up to 30 calendar days a year
Hybrid work and flex-time
International team and social events
Subsidized urban mobility and access to fitness and wellness options
Free access to Perplexity Enterprise and all its amazing functionalities
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