Field Service Technician performing mechanical maintenance and assembly adjustments on heavy equipment for customers. Requires three to five years of experience and ability to troubleshoot hydraulics and electronics.
About the role
- Service Engineer overseeing service operations for Authorized Service Centers of Stanley Black & Decker. Responsible for managing performance, training technicians, and ensuring service quality standards.
Responsibilities
- Responsible for all Service activities in the territory assigned.
- Set the operating standards for the Authorized Service Centers, measure performance against those standards and implement corrective/improvement actions.
- Implementing, managing and tracking SBD‘s tool warranty policy to ensure proper standards of service and policy implementation.
- Manage, train and develop the Authorized Service center technicians in inventory control/replenishment / Repair methods.
- Ensure Inventory visibility at the Authorized Service Centers.
- Willing to work with customers & retailers and initiate a promotion campaign for Brand visibility.
Requirements
- You love to learn and grow and be acknowledged for your valuable contributions.
- You’re not intimidated by innovation.
- CRITICAL GENERIC SKILLS
- Initiating Action
- Communication Skills
- Driving for Results
- Building Partnership
- Customer Focus
- Decision Making
- COMPETENCIES MUST HAVE
- Business Acumen
- Detail orientation
- Risk Management
- Presentation Skill
- Planning & Organizing
Benefits
- Competitive salary
- Insurance coverage for Medical, Life & Disability.
- Covered under all Employee Assistance Services and Wellness programs.
- Discounts on Stanley Black & Decker tools and other partner programs.
- Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
- Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university.
- Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
- Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Field Service Technician responsible for maintaining and repairing heavy equipment for Liebherr Canada. Ensuring high quality and customer satisfaction at various customer locations across Canada.
Practice Manager responsible for services costing and estimation in Field Engineering for Computacenter. Collaborating with multiple teams to ensure accurate service proposals and deployment processes.
Field Service Technician supporting customers across the United States with Rosemount Level instrumentation and systems. Delivering advanced technical services and customer training in Level measurement technologies.
IT Support Field Engineer role providing technical support for retail locations across the UK. Requires travel to stores and Birmingham HQ for collaboration and project work.
Field Service Technician responsible for maintaining chemical dispensing equipment for P&G Professional. Working independently to troubleshoot and repair equipment while delivering superior customer service.
Technical Service Engineer providing day - to - day chemical support in customer factories for industrial plating. Ensuring production quality and troubleshooting technical issues as needed.
Field Service Technician installing and commissioning loading arms at national and international customers. Responsible for service, maintenance, and customer training in the loading systems sector.
Service Engineer responsible for maintaining and repairing Ingersoll Rand's industrial tools and lifting equipment. Ensuring optimal performance in manufacturing, maintenance, automotive, and transportation sectors.
Field Service Technician delivering technical support and maintenance for Ingersoll Rand's products at customer sites. Ensuring customer satisfaction and promoting service offerings while reporting safety incidents.