Senior Manager, Revenue Operations optimizing systems and strategy for Jiko's market growth. Aligning departments and improving revenue generation through data and technology.
About the role
- Revenue Officer managing patient accounts and health fund claims at St Vincent's Health Australia. Reporting to the Revenue Team Leader, handling financial and billing inquiries in a hybrid role.
Responsibilities
- Produce high-quality, accurate patient accounts whilst navigating health fund contract business rules
- Ensure all necessary claim forms and certification documents are meticulously completed
- Be the go-to person for all revenue-related inquiries, providing professional and prompt support to staff, patients, and health funds
- Manage aged debt, working within departmental KPIs and contractual agreements
- Proactively liaise with health funds and patients to resolve outstanding claims
- Cross-check the accuracy of MBS item numbers, Prostheses rebate codes entered and Theatre coding prior to billing
Requirements
- Previous experience in a Billing role within a private healthcare setting
- Demonstrated experience interpreting Health Fund contracts with respect to application of billing rules
- Experienced using Patient Administration Systems ideally in a healthcare organisation
- High level of self-motivation, drive and initiative combined with adaptability
- Working knowledge and understanding of medical terminology
- High level of attention to detail and capable of multi-tasking and prioritising work
- Intermediate skill level in use of Microsoft Suite including Excel, Word, Outlook, Power BI
- Previous experience and confidence in debt collection
- High level written and oral communication skills and excellent computer skills
Benefits
- Competitive salary packaging options
- Discounted private health insurance
- Employee Assistance Program for staff and their families
- Access to the Fitness Passport (FP)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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