Program Manager driving strategic alignment and overseeing enterprise-wide transformation programs at St Vincent's Health Australia. Leading cross-functional teams and ensuring programs deliver value within scope and timelines.
Responsibilities
Lead the delivery of large-scale, enterprise-wide programs, ensuring alignment with strategic objectives.
Govern program scope, schedule, resources, risks, dependencies, and outcomes.
Establish and maintain program roadmaps, implementation plans, and delivery milestones.
Champion program lifecycle management, from business case through to closure and benefits realisation.
Ensure program adherence to SVHA’s program and project management methodology and standards.
Oversee program resourcing models, demand planning, and timesheet compliance.
Continuously review and optimise delivery frameworks to adapt to evolving organisational needs.
Develop and implement program governance frameworks, steering committee reporting, and executive dashboards.
Lead preparation and facilitation of program steering committee meetings and governance forums.
Partner with portfolio management and strategy teams to ensure prioritisation and sequencing of initiatives.
Ensure alignment of program activities with organisational values, digital strategy, and transformation priorities.
Engage and influence senior leaders, executive sponsors, and operational stakeholders across multiple business units.
Lead program communications, stakeholder engagement plans, and change management strategy.
Build a culture of collaboration, transparency, and accountability across internal and external delivery partners.
Develop, track, and manage program budgets (CapEx and OpEx), forecasts, and resource plans.
Lead commercial negotiations with vendors and partners to achieve value for money outcomes.
Oversee legal contract development, execution, compliance, and change control processes.
Ensure cost-effective delivery and ROI tracking aligned to approved business cases.
Manage and approve financial change requests and variations within delegated authority.
Collaborate with Procurement and Legal teams to manage vendor contracts and ensure clarity of commercial terms.
Coordinate program delivery schedules and planning activities with external vendors and partners.
Monitor and report on vendor performance, ensuring accountability to agreed timelines and deliverables.
Lead vendor governance forums and ensure alignment of roles, responsibilities, and escalation pathways.
Manage vendor-led transitions, service onboarding, and handover to BAU teams.
Ensure compliance with all contractual obligations, legal requirements, and change management protocols.
Ensure structured onboarding and exit management of delivery vendors, aligned with SVHA policy and continuity planning.
Identify, monitor, and mitigate program-level risks and issues.
Ensure programs meet compliance obligations and adhere to SVHA governance standards.
Conduct health checks, quality assurance reviews, and external audits as required.
Build, coach, and lead high-performing teams including internal staff, partners, and vendors.
Foster an inclusive, values-based culture that supports innovation and continuous improvement.
Drive workforce planning and succession strategies within program delivery functions.
Requirements
Minimum 10 years' experience leading large-scale, complex programs in a matrixed and multi-disciplinary environment, including management of multiple concurrent projects or workstreams.
Demonstrated success delivering enterprise-wide transformation portfolios with combined budgets exceeding $20M, coordinating interdependent initiatives across multiple business units.
Strong commercial acumen with demonstrated experience in financial oversight and budgeting.
Proven ability to lead vendor negotiations, manage contract execution, and oversee legal and change control processes.
Proven ability to lead program governance, planning, reporting, and benefits realisation in alignment with strategic priorities.
High-level communication, negotiation, and stakeholder engagement skills with executive and board-level audiences.
Strong knowledge and application of structured program delivery methodologies such as MSP, Agile, or PRINCE2.
Demonstrated capability in change leadership, resource planning, and operational handover to BAU.
Tertiary qualification in Business, Information Technology, Health Management or a related discipline.
Relevant program and project management certifications such as: MSP (Managing Successful Programmes) PRINCE2 Practitioner AgilePM PMI/PMP ITIL v4 Foundation or higher.
Postgraduate qualification (e.g. MBA, MHA, or equivalent) in a relevant field.
SIAM (Service Integration and Management) Foundation certification.
Benefits
Minimum 3 days per week on-site
Occasional travel may be necessary as part of the role
Flexibility to travel interstate at short notice may be required based on program milestones
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