Service Desk Analyst ensuring efficient technical support delivery at Ki's agile team. Log and resolve service requests while focusing on user satisfaction and team collaboration.
About the role
- Junior Performance Analyst at SSW-Trading optimizing trading platforms for system and latency performance. Collaborating with a team to enhance stability and reliability in a fully automated environment.
Responsibilities
- You analyze the performance of our trading platforms together with the team and learn how to identify and resolve bottlenecks
- You support the development and maintenance of monitoring and analysis tools (e.g., Grafana, OpenTelemetry)
- You work on exciting projects focused on system stability, speed, and reliability
- You contribute your ideas and develop step by step into an expert
Requirements
- A completed degree (e.g., Computer Science, Mathematics, Physics, Electrical Engineering) or an equivalent qualification
- Some experience with IT systems, networking, or data analysis — e.g., through internships, working-student roles, or personal projects
- Enthusiasm for technology, analytical thinking, and a willingness to work in a team
- Motivation to learn new things and to grow professionally
- Good German and English language skills
Benefits
- Flexible working hours
- 30 days of vacation
- Free breakfast and lunch
- Hybrid work model
- Public transport subsidy
- Company bike (JobRad)
- Urban Sports Club membership
- Personalized professional development
- Team and company events
- Foreign language courses
- Games, foosball, billiards, etc.
- Health management and occupational medical care
- Charging stations for e-bikes and electric cars
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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