Sr. Model Development Analyst at Santander responsible for developing credit scoring models for nonprime auto lending. Engaging in data analysis and reporting to enhance decision - making.
About the role
- Investigative Analyst conducting detailed research, analysis to identify fraud and assess risk. Supporting investigative decision-making for the Providencia Group in El Paso or Weslaco, TX.
Responsibilities
- Conduct comprehensive investigations using criminal history checks, identity‑verification tools, public records, and specialized investigative databases
- Analyze case information to identify discrepancies, fraud indicators, behavioral patterns, or potential criminal or nefarious activity
- Review documents for authenticity, accuracy, and consistency, including IDs, legal records, and supporting documentation
- Apply behavioral analytics, investigative methodologies, and risk‑assessment frameworks to evaluate individuals, documents, or case histories, to identify suspicious patterns, trends, or anomalies
- Identify red flags such as identity manipulation, document tampering, trafficking indicators, or inconsistent narratives in accordance with policies and procedures
- Escalate high‑risk or complex cases to supervisors or customer, following company protocols
- Prepare clear, concise, and well‑supported investigative summaries and reports for internal review or external stakeholders
- Proactively de-conflict to eliminate duplication of information where individuals may utilize multiple names, addresses and locations
- Maintain accurate case notes, documentation, and audit‑ready records in case‑management systems, to include uploading documents to ensure data is organized across multiple platforms
- Track investigative outcomes, trends, and patterns to support program improvements or risk‑mitigation strategies and communicate pertinent information
- Ensure all investigative activities comply with federal, state, and organizational regulations, including confidentiality and data‑handling requirements
- Coordinate with supervisors, analysts, law‑enforcement partners, and program staff to resolve discrepancies or obtain additional information
- Communicate investigative findings clearly and professionally to support decision‑making
- Ensure adherence to company and client policies and procedures
- Assist in the development of safety and fraud policies and procedures
- Perform other related duties as assigned.
Requirements
- Possess a bachelor’s degree from an accredited university (or an associate degree with two or more years of extra relevant experience may be substituted for a bachelor’s degree, or more than four years of related experience may be substituted for a degree)
- Three (3) years of relevant experience in conducting fraud investigations, ID and document vetting, using behavioral analytics and investigative techniques to identify fraudulent, criminal, or nefarious activity and/or experience with fraud detection software, databases and case review processes, or data analysis
- Bilingual in English and Spanish
- Strong analytical skills with the ability to interpret complex data and identify risk indicators
- Proficiency with investigative databases, fraud‑detection tools, and case‑management systems
- Familiarity with federal child‑welfare standards, or similar regulatory frameworks
- Excellent written and verbal communication skills, especially in summarizing investigative findings; effectively interact with different departments, employees, multiple levels of management, and clients
- Ability to manage sensitive information with discretion and maintain high confidentiality standards
- Ability to manage high‑volume caseloads while maintaining accuracy and meeting strict deadlines
- Strong computer skills in MS Office, including Excel, Word, Teams, SharePoint
- Proven experience and high level of comfortability operating technology and learning new software applications quickly to complete required data entry tasks
- Ability to work independently in the field and exercise a high level of confidentiality
- Ability to type 55 wpm.
Benefits
- Competitive salary
- Professional development opportunities
- Training or mentoring new staff on investigative tools, techniques, and procedures
- Equal Opportunity Employer
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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