MarTech Integration Specialist at S&P Global focusing on reliable integrations and system stability across marketing platforms. Collaborating with multiple teams to drive actionable insights and enhance customer experience.
Responsibilities
Strategic Integration & System Architecture Connect the Dots: Design, build, and maintain integrations between core systems (CRM, Marketing Automation, CDP, Ad Platforms, and Data Warehouses). Partner with the Web & Digital Asset Platform Specialist to integrate CMS data and events into downstream systems.
Marketing & Marketing Ops Partnership: Collaborate with Marketing stakeholders to translate business requirements into technical designs that support scalable campaigns using tools like Marketo, Qualified, ON24, and Cvent.
API & Middleware Management: Implement and manage API-based integrations (REST/SOAP), webhooks, Marketo Launchpad and iPaaS workflows (e.g., Workato, Zapier).
Lead Routing: Technical ownership of lead routing processes: routing, enrichment, scoring, and the handoff SLAs between Marketing and Sales (Marketo & SFDC).
Data Flow & Integration Reliability Unified Customer View: Implement identity resolution (user IDs, anonymous vs. known) to ensure a 360-degree view of the customer across CMS properties and warehouse backend systems.
Commercial Platforms COE Collaboration: Partner with Data Engineering to develop ETL/ELT pipelines for customer data, ensuring reliability and clear runbooks.
Troubleshooting & Quality: Troubleshoot integration-related data issues across across CRM, MAP, and Analytics, driving root-cause fixes for data hygiene or data mapping issues.
Governance & Platform Administration System Audits: Conduct regular MarTech audits to check the health of current tools, identify integration gaps, and optimize the stack.
Documentation: Own the "Source of Truth" documentation, including integration architecture diagrams, data dictionaries, and field maps.
Privacy & Compliance: Collaborate with Data Governance COE to ensure integrations respect consent signals and data handling standards (PII, GDPR etc).
Requirements
Degree: Bachelor’s degree in Information Systems, Computer Science, Marketing Technology, or equivalent experience.
7+ Years of experience in Marketing Operations or MarTech Engineering
Technical Proficiency Hands-on experience integrating Adobe Experience Manager (AEM) with downstream marketing and CRM platforms
API Mastery: Deep experience with OAuth2, token-based auth, rate limits, and pagination.
Data Literacy: Solid SQL skills and comfort working with data warehouses (Snowflake, BigQuery, or Redshift).
Stack Experience: 5+ years of experience integrating at least two of the following: CMS: Adobe Experience Manager (AEM) & Marketo forms CRM/MAP: Salesforce & Marketo.
Customer data and behavioral data platforms (e.g., Woopra) as integration endpoints.
iPaaS: Workato, MuleSoft, or Zapier.
Operational & Analytical Mindset Systems Thinking: Ability to see how a change in one tool impacts the entire ecosystem.
Communication: Ability to explain technical "plumbing" to non-technical marketing partners in terms of business value and customer insight.
Structured Delivery: Comfortable working in sprint-based environments with a focus on QA/UAT and post-release monitoring.
Preferred Qualifications Scripting: Experience in Python or JavaScript for data transformation and automation.
Modern Data Stack: Familiarity with dbt or Reverse ETL tools (e.g., Hightouch, Census).
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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