Hybrid Pensions Administrator, All Levels

at Spence & Partners Limited

• Job title: Pensions Administrator, All Levels
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Manchester, United Kingdom

About the role

• Pensions Administrator managing pension scheme administration tasks and member relations in a collaborative, supportive environment. Opportunities available at various stages of pensions career development.

Responsibilities

• Manage day‑to‑day administration of DB pension schemes
• Be a key contact for members, responding to queries by phone and in writing
• Calculate pension benefits accurately and on time
• Work proactively to meet service levels and deadlines
• Build strong internal and external relationships
• Manage a portfolio of pension schemes autonomously
• Handle more complex cases and calculations
• Mentor and peer‑review the work of junior colleagues
• Liaise confidently with trustees, advisers and third parties
• Support scheme‑wide projects and regulatory exercises
• Act as lead contact and scheme owner for key DB schemes.
• Authorise and oversee the most complex technical cases.
• Attend and contribute to trustee meetings and discussions.
• Lead major scheme projects such as GMP equalisation, buy‑ins, buyouts and wind‑ups.
• Provide technical leadership, mentoring and guidance across the team.
• Support business development and the growth of trusted client relationships.

Requirements

• Strong knowledge of Defined Benefit pensions and UK pensions legislation
• Excellent written and verbal communication skills
• A proactive, organised approach with strong attention to detail
• Ability to build trusted relationships with members, colleagues and clients.
• Confidence working in a fast‑paced, professional environment.
• Minimum experience: Around 3+ years’ DB pensions administration experience
• Minimum experience: Around 5+ years’ DB pensions administration experience
• Minimum experience: 8+ years’ DB pensions administration experience, including trustee‑facing responsibility.
• Desirable (Depending on Level): GMP reconciliation and/or equalisation experience
• Desirable (Depending on Level): PMI qualification (or working towards)
• Desirable (Depending on Level): Experience preparing trustee reports or attending meetings.
• Desirable (Depending on Level): Involvement in project work or process improvement

Benefits

• Exposure to a diverse and interesting portfolio of schemes
• Supportive culture focused on ownership, growth and collaboration.
• Clear career pathways and development opportunities
• Hybrid and UK‑wide working options
• The chance to work with experienced professionals across the pensions industry
• Support for professional qualifications