Deposit Operations Manager responsible for managing fraud detection and operational risk in banking. Leading a team to ensure compliance and efficient fraud claim adjudication.
Responsibilities
Act as a First Line of Defense risk owner for deposit-related fraud and operational risk
Lead and manage the team responsible for triaging, analyzing, detecting, and investigating potential external fraud
Provide strategic oversight of the check fraud claim process
Ensure adherence to established operational procedures, quality control standards, and internal controls
Partner with internal Risk Management, Compliance, Legal, Audit, Technology, and Business stakeholders
Requirements
Bachelor’s degree in business, finance, or a related field
A minimum of 10 years total in banking is required, of which 5 years must be in team management
Extensive knowledge in Deposit Operations and deposit-related risk management
Experience with the Fiserv Premier core system is preferred
National Check Professional Certification (NCP) is preferred or willingness to obtain within 2 years in role
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