Technical Support Engineer role utilizing AWS and telephony skills to support clients in cloud environments. Engaging in training and development opportunities via free education linked to job roles.
About the role
- Support Technician responsible for local Field service, client onboarding, and application installations. Supporting equipment maintenance and management in a collaborative work environment.
Responsibilities
- Responsible for local field service.
- Client onboarding and offboarding
- Application configuration and installation
- Maintenance of desktop PCs and laptops
- Responsible for audio and video support, including setup and configuration of lighting and projection systems
- Receiving and storage of equipment
- Inventory control
- Perform periodic inventories
Requirements
- Experience preparing system images (IMG)
- Wi‑Fi and wired network configuration
- Ticket dispatching (service ticket dispatcher)
- Hardware knowledge
- Basic Excel skills
- Proficiency with Microsoft networking
- Hardware knowledge
- Proficiency with Windows systems
Benefits
- Flexible work arrangements to support a healthy work-life balance.
- Professional development and continuous skills growth tailored to your interests.
- A collaborative, diverse, and innovative environment that encourages teamwork.
- SONDA Academy: a learning platform designed to maximize your professional development.
- Hybrid work.
- SONDA Wellness: a program that supports your personal and professional well-being through initiatives focused on physical, mental, and social health.
- Diversity and inclusion
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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