Senior Support Engineer dealing with complex technical inquiries while supporting the 2nd Level Support at Delegate Technology. Collaborating closely with the Core Products Team and analyzing system behavior.
About the role
- Support Analyst providing technical assistance for installation, configuration, and incident resolution. Working within clients' computational environments and focusing on tools like POWERCENTER and CONTROL M.
Responsibilities
- Provide support for installation, uninstallation, configuration, customization and maintenance; incident analysis and resolution; and infrastructure automation for software products and tools across all of the client's computing environments.
Requirements
- Bachelor's degree completed in IT or a related field.
- Experience with the following tools: PowerCenter, Control-M, NetWorker, IBM Guardium.
Benefits
- Flexible working arrangements that promote work-life balance.
- Professional development and continuous growth of your skills, tailored to your interests.
- A collaborative, diverse and innovative environment that encourages teamwork.
- SONDA Academy: a learning platform designed to maximize your professional development.
- Hybrid work.
- SONDA Wellness: a program aimed at supporting your work-life balance through a range of initiatives focused on your physical, mental and social well-being.
- Diversity + Inclusion = Innovation and collaboration. At SONDA we are committed to diversity. We promote an inclusive environment that ensures talent can work in a positive setting and develop their careers with equal opportunities.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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