Marketing Strategist at Smartbox driving the growth of the experience gifting category. Collaborating with leadership to identify market opportunities and define customer-centric strategies.
Responsibilities
Own the marketing strategic foundation
Own the definition of ICP, target audiences, and customer segmentation
Analyze customer needs, behaviors, and decision drivers across international and hyper-local markets
Conduct deep market and category analysis to identify structural trends, growth levers, and risks
Define and size the Total Addressable Market (TAM) for priority opportunities
Quantify business and revenue potential, including short-, mid-, and long-term growth scenarios
Ensure consistent interpretation and use of audience and market data across all Business Units
Define the value proposition, positioning, and offer direction
Define and refine the value proposition by audience and use case in retail and online
Define brand and product positioning among strategic audiences, including key differentiators and reasons to believe
Define the product and offer strategy direction based on market opportunities and customer insight
Support definition of price positioning and price points, in collaboration with trading and commercial teams
Ensure the value proposition and offer are consistent across all distribution channels
Guide implementation and stakeholders collaboration
Challenge existing assumptions and proposals using data, insights, and customer perspective
Identify gaps in insights, data, or capabilities and recommend research or analysis to close them
Partner with analytics and insights teams to improve customer, market, and performance visibility
Support prioritization of initiatives based on strategic fit, impact, and feasibility
Contribute inputs to annual planning, budgeting, and forecasting processes
Monitor performance of strategic initiatives and adjust recommendations based on results
Ensure learnings from tests, pilots, and campaigns are captured and scaled where relevant
Requirements
8-10 years of professional experience, with at least 3 years in management consulting with a top strategy firm
Proven experience in marketing strategy, market sizing, and customer experience-driven projects
Strong analytical, strategic thinking, and presentation skills
Experience in working with retail as well as digital products
Highly welcome experience with experience and leisure travel platforms, d2c marketplaces, hospitality
Excellent communication and stakeholder management skills
Benefits
Competitive salary and bonus scheme
Opportunities for growth and development in line with our mission to unbox potential
A culture built on curiosity, ambition, optimism, and connection
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