ICT System-Engineer developing solutions based on customer needs for Cloud and IT services. Collaborating with teams to ensure stable operations and maintain customer support.
Responsibilities
As an ICT System Engineer you identify requirements based on customer needs and develop solutions accordingly.
Within the team you implement holistic system solutions (client, network, server, cloud, software and security), take on project lead roles and ensure the stable operation of our services.
Our team and our customers support you with tasks and incidents as a competent contact person.
You organize yourself and work on your tasks according to priorities.
If required, you receive support from your team colleagues.
After comprehensive onboarding, you will have the opportunity to gradually assume operational responsibility for individual SLYNET services. This includes, among other things, being the technical point of contact, maintenance and further development of the service.
Requirements
ICT specialist (EFZ) with at least 5 years of professional experience, or 3 years with a completed university of applied sciences (FH) degree
Independent problem solving through an analytical and structured way of working
High willingness to learn and quick grasp of new topics
Solid knowledge in Microsoft 365, Windows Server and client, Active Directory, virtualization solutions (Hyper-V) and IP networks
You are a doer and complete tasks thoroughly
Enjoyment of direct customer contact
Linux knowledge is an advantage
Excellent German and ability to communicate in English
Willingness to participate in on-call duty
Team-oriented working with a strong sense of responsibility and duty
Benefits
Versatile responsibilities: diverse customer base, tasks ranging from engineering, planning and support to project implementation and taking operational responsibility for individual services.
Young, dynamic and collegial team
Open corporate culture with employee participation in decision-making
Agile and sustainably owner-managed company in the growth market of cloud services
Hybrid working possible
Ability to schedule working hours within a predefined framework
No open-plan offices; customizable workspace
50% cost contribution for covered and reserved parking
Budget to choose your own hardware from the company catalogue
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