Localization Manager responsible for leading localization transformation and AI - driven strategies at Pipedrive. Managing a hybrid team while collaborating across Product, Engineering, and Marketing.
About the role
- City Manager overseeing local operations for Slate's cleaning services in New York City. Ensures service quality and client relationships while managing part-time responsibilities flexibly.
Responsibilities
- Represent Slate at promotional opportunities such as industry events or client meetings.
- Conduct walkthroughs with potential clients to understand their cleaning needs.
- Provide face-to-face service and account management for existing clients.
- Build long-term client relationships and support account retention.
- Conduct weekly, bi-weekly visits to all sites and support accounts, including residential accounts, and new openings.
- Ensure quality assurance through site walkthroughs, checklists, and photo documentation in Jobber.
- Conduct QA inspections at client sites to ensure service quality and compliance with company standards.
- Report updates, issues, and staffing needs to the Support Team and leadership.
- Provide coaching, feedback, and accountability to employees on-site.
- Ensure cleaners follow protocols and represent Slate professionally.
- Assist with recruitment, onboarding, and training as needed
Requirements
- Proven track record in sales, account management, or business development.
- Strong communication and interpersonal skills.
- Experience in lead generation, prospecting, and client presentations.
- Self-motivated, target-driven, and able to work independently.
- Experience in cleaning/facilities management or related industries is a plus.
- Ability to travel across NYC to client sites.
- Bilingual (English/Spanish) preferred but not required.
- Availability to work part-time, with flexible scheduling, some visits may be during the day, others in the evening/night, with occasional weekends.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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