Agency Operations Specialist at Elders managing livestock commission rates and maintaining operational efficiency. Collaborating with teams to support agency product delivery and operational tasks.
About the role
- Operations Associate ensuring smooth project execution and resource management for Sitetracker's Customer Experience Team, collaborating across teams to enhance delivery processes.
Responsibilities
- Manage everything from project setup and resource planning to skills tracking and billing workflows
- Ensure the right people are on the right projects, aligning team assignments with skills
- Serve as a proactive and trusted operational partner to Delivery Managers, Finance, and Project Managers
- Collaborate closely with the Operations Manager on strategic initiatives
Requirements
- Resource Planning & Skills Management
- Project Creation and Tracking
- Billing & Finance Support
- Process Support & Reporting
- Technology: Comfort with Google Sheets and Microsoft Excel, Proficiency with Salesforce and/or Certinia
- Strong organisational skills
Benefits
- Experience with Salesforce, CPQ, and Certinia (FinancialForce) is a big plus
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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