Program Manager optimizing recruiting infrastructure and processes at Shipt. Leading cross-functional initiatives to improve hiring solutions and candidate experiences.
Responsibilities
Drive high-impact programs for Shipt to optimize recruiting infrastructure, tools, and processes
Lead cross-functional initiatives that improve efficiency, enhance candidate and hiring manager experience, and support scalable hiring solutions
Design, implement, and manage recruiting programs and best practices such as sourcing strategies, employment brand, job descriptions and job postings, referral programs, pre-employment screening, and onboarding
Partner with recruiters, hiring managers, People Business Partners/Generalists, and executive leadership to identify hiring challenges and deliver scalable solutions
Analyze current recruiting workflows and identify opportunities to increase efficiency, quality of hire, and candidate satisfaction
Build dashboards, reports, and key performance indicators (KPIs) to track recruiting program success, hiring funnel metrics, and recommend data-driven improvements
Collaborate with People Technology & Analytics, Marketing, Legal and Communications to optimize the use of recruiting technologies
Requirements
Bachelor's degree in Human Resources, Business, or related field (or equivalent experience)
5+ years of experience in recruiting, HR operations, or program management
Strong project management skills with the ability to manage multiple priorities simultaneously
Deep understanding of full-cycle recruiting and talent acquisition strategy
Proficiency with applicant tracking systems (preferably Workday) and other recruiting technology
Experience with data analysis and visualization (e.g., Excel or similar)
Strong communication, partner management, and presentation skills
Passion for process improvement, candidate experience, and building qualified, inclusive talent pools
Ability to travel 10% during peak recruiting seasons (fall and spring) as needed
Benefits
Health insurance
401k plan
Discretionary vacation for exempt team members
Paid holidays throughout the calendar year
Paid sick leave
Eligibility for an annual bonus
Potential for restricted stock units based on role
Job title
Program Manager – Recruiting Operations, Talent Attraction, Sourcing
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