Hybrid Product Owner

at ShiftCare

• Job title: Product Owner
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Macquarie Park, Australia

About the role

• Product Owner role in B2B SaaS team prioritising product features and collaborating with cross-functional teams. Responsible for managing product backlog and aligning on deliverables.

Responsibilities

• Support in defining and maintaining the product roadmap by helping prioritise features, enhancements, and bug fixes based on customer feedback and business objectives.
• Help manage the product backlog by gathering, organising, and documenting user stories, defining requirements, and working closely with the development team to ensure timely completion of tasks.
• Work alongside design, engineering, and marketing teams to ensure smooth execution of product development. Communicate product requirements clearly and ensure all teams are aligned on deliverables.
• Assist in gathering customer feedback through surveys, user testing, and direct customer conversations. Ensure the product team is aligned on customer pain points and evolving needs.
• Support the tracking and analysis of product performance metrics, such as user engagement and retention, to help identify areas for improvement or new features.
• Help create and maintain clear and comprehensive product documentation, including user stories, requirements, release notes, and FAQs, ensuring clarity for all stakeholders.
• Participate in sprint planning, reviews, and retrospectives, assisting the team with refining product features and ensuring that goals are met efficiently.
• Assist in the coordination and execution of product launches, including writing release notes, preparing internal teams, and ensuring the product is delivered on schedule.

Requirements

• 1-2 years of experience in product management, project management, or a related role (preferably in a B2B SaaS environment).
• Strong communication skills – able to clearly convey product goals, requirements, and timelines to cross-functional teams.
• Experience with Agile – familiarity with Agile methodologies (Scrum or Kanban) and working in fast-paced environments.
• Detail-oriented – able to manage multiple tasks simultaneously, prioritise effectively, and meet deadlines.
• Basic experience with product management tools (e.g., JIRA, Trello, Confluence, etc.) is a plus.
• Strong collaboration skills, able to work well with different teams and contribute to a positive, productive environment.
• Passionate about learning and growing in the product management space, with a strong interest in SaaS products.