Solutions Engineer managing technical relationships with customers and prospects at Solace. Driving Proof of Concepts and presenting technical solutions to potential clients.
About the role
- Solutions Engineer collaborating with account teams to design IT infrastructure solutions for diverse clients. Managing relationships with OEMs and uncovering technology opportunities across multiple spaces.
Responsibilities
- Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies
- Design and propose tailored infrastructure solutions that align with customers' business objectives
- Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information
- Provide product training and technical education to the sales team and customers
- Act as a trusted IT advisor for customers, partnering with Field Account Executives
- Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business
- Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces
- Develop solutions that fit customers’ needs and budgets through strategic planning
- Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management
- Educate and develop sales teams on technical selling, product training, services, and technology trends
Requirements
- Completed Bachelor’s Degree or relevant work experience required
- 3-5 years of experience in a similar role
- Ability to travel to SHI, Partner, and Customer Events
- Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix
- Experience working in complex Data Center sales opportunities - Intermediate
- Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
- Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate
- Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
- Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
- Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate
Benefits
- Health, wellness, and financial benefits to offer peace of mind to you and your family
- Continuous professional growth and leadership opportunities
- World-class facilities and the technology you need to thrive – in our offices or yours
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Solutions Engineer for Solace handling technical relationships and Proof of Concepts with customers. Collaborate with the sales team to deliver customer presentations and integration assistance.
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