Lead Inside Sales Client Manager at NTT DATA managing client relationships and driving technology solution sales. Significant role in client satisfaction and revenue generation across assigned accounts.
Responsibilities
Manages and grows relationships and drives expansion and renewals across all solutions within assigned accounts
Minimizes churn and maximizes retention in assigned accounts
Drives client satisfaction throughout the entire lifecycle of the clients’ buying process
Generates demand by assisting clients to identify current needs
Uses the company’s sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts
Presents new and additional offerings to clients
Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale
Builds relationships with clients and displays an interest in and knowledge of the client environment
Identifies opportunities for up-selling of solutions and services
Complies with and adheres to pre-identified governance and compliance standards
Requirements
Relevant High School Diploma or Certification
Significant demonstrated experience in a similar role in a similar environment
Significant sales and client engagement experience
Significant demonstrated experience negotiating with clients and vendor
Significant demonstrated experience analyzing commercial information
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