Junior Sales Consultant at Sem Parar handling customer interactions via WhatsApp and phone. Managing client communications, support, and sales in a hybrid working environment.
Responsibilities
Customer service via WhatsApp, operating in a multi-screen environment
Making outbound and inbound calls to offer, negotiate, and provide support for products in the portfolio
Reading, analyzing, completing, and submitting spreadsheets to monitor and track information
Managing emails, including receiving, handling, and responding to customers
Providing customer support for questions, requests, and issue resolution
Monitoring the customer journey, ensuring quality in service and after-sales support.
Requirements
High school diploma or currently enrolled in higher education
Experience in telephone sales
Intermediate knowledge of Microsoft Office (especially Excel)
Reliable internet connection
Good verbal and written communication skills.
Benefits
Transportation voucher or office parking
Meal allowance or food voucher — choose one of the two options
Health insurance
Dental insurance
Telemedicine — available 24/7
Wellhub (formerly Gympass)
Home-office allowance
Profit-sharing (PLR) according to current company policy
Birthday day off — time off on your birthday and on the company anniversary
Sem Parar toll tag — provided at no cost
Life insurance
Parental leave — paid leave for mothers, fathers, or guardians to welcome a child by birth or adoption
Educational support — up to 25% discount on postgraduate or MBA programs
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