Hybrid SVP IT – Business Partner

at Sedgwick

• Job title: SVP IT – Business Partner
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Memphis, United States

About the role

• SVP IT Business Partner overseeing technology strategies for Sedgwick's business units. Leading complex IT initiatives and ensuring alignment with business objectives through high-performing teams.

Responsibilities

• Provides senior leadership to VP and Director level colleagues responsible for the execution of core and strategic initiatives.
• Provides strategic and tactical direction for all areas within responsible domains.
• Manages highly technical teams working on large complex multi-million-dollar initiatives.
• Partners with cross-functional delivery organizations to define and deliver the best outcomes for the business.
• Collaborates with product, operations, finance, and enterprise IT peers.
• Leads geographically dispersed teams delivering and supporting large-scale initiatives.
• Executes the multi‑year technology roadmap defined by the Managing Director, ensuring delivery quality and alignment with business unit needs.
• Leads the successful development, delivery, and ongoing support for IT initiatives.
• Creates efficiencies and capacity through the implementation of AI, training, elimination of technical debt, and process optimization.
• Drives Quarterly Business Reviews (QBR’s) and solicits partners on areas of improvement.
• Plans and manages budgets for large complex projects and executes them within time and budget.
• Responsible for feasibility studies, time and cost estimates, and the establishment and implementation of new or revised applications, systems, and programs.
• Fosters a culture of innovation and continuous improvement.
• Supports transformation and strategic initiatives.
• Remains focused on enhancing the customer experience.
• Build strong relationships with business leaders to position IT as a trusted advisor and strategic enabler.
• Communicates complex technical concepts in clear, business-relevant terms to executive stakeholders.
• Leads, mentors, and managed a high-performing team of IT professionals responsible for day‑to‑day execution and support.
• Manages vendor relationships and ensure delivery excellence from third-party partners.
• Engages with peers and leaders across a large, demographically dispersed organization.
• Manages the department budget to ensure financial resources are allocated effectively and align with business priorities.
• Promotes and inclusive and accountable culture.

Requirements

• Bachelor's degree from an accredited college or university with major in information systems or management strong preferred.
• Ten plus (10+) years of related experience or equivalent combination of education and experience required to include executive or senior IT management responsibilities including leading teams of 50+ colleagues and contractors.
• Experience implementing and managing off-shore and vendor resources.
• Exceptional leadership and change management skills.
• Ability to lead and develop high-performing technology teams.
• Ability to lead large complex multi-year projects.
• Experience with implementing and driving adoption of AI tools.
• Budget planning and budget management expertise.
• High level of self-motivation.
• Excellent oral and written communication, including presentation skills.
• Excellent interpersonal skills to include high emotional intelligence and executive presence.
• Excellent project management skills.
• Strong organizational skills and attention to detail.

Benefits

• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.