Customer Support Manager leading a team at health - tech startup focused on chronic disease prevention. Ensuring consistent service quality and supporting staff in a collaborative environment.
About the role
- Billing Support Specialist at SEB providing customer lifecycle support and maintaining client data. Engaging in billing transactions and improving service quality in a dynamic environment.
Responsibilities
- Registering, updating and maintaining data in various databases and systems
- Investigating, monitoring and processing client data and billing related transactions
- Answering business stakeholder and customers inquiries
- Performing incoming request analysis and taking part in continuous improvement activities
Requirements
- Good time management and prioritization skills
- Attention to details with a focus on accuracy and meeting deadlines
- Ability to work independently and within a team
- Open-minded, readiness to suggest new ideas
- Great communication skills and fluency in English
Benefits
- Temporary contract until December 2026
- Hybrid way of working after 3 months of probation period.
- Extensive training and learning opportunities
- International opportunities and working environment.
- Attractive benefits package, including health insurance (after 3 months), contribution to your pension fund, yearly profit-sharing program, additional vacation and extra paid day-off and other benefits.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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