Lead Customer Engineer driving AI transformations as part of AI - powered customer experience solutions. Own AI agent building process and partner with customers for strategic technology implementation.
About the role
- Implementation Consultant co-responsible for HRIS software projects. Analyzing customer needs and providing support for software implementation in Barcelona.
Responsibilities
- Successful implementation of HRIS software projects
- Analyse customer needs and translate them into software solutions
- Configure and customize software based on client requirements
- Provide system configuration, trainings, workshops, advice and support
- Support Customer Care team as needed
- Contribute to the success of HRIS implementation projects through teamwork
Requirements
- Master’s degree or equivalent by experience
- Excellent knowledge of Spanish and English
- Catalán is an asset
- Affinity for software and belief in HR technology
- Passion for customer experience
Benefits
- Flexible working hours
- Working from home opportunities
- Individual development plan
- Professional training
- Team building activities
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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