SAC Analyst managing customer complaints and inquiries for Caixa Residencial. Collaborating with internal teams to ensure quality and resolution of issues.
SA
Hybrid Community & Event Assistant, German C1, Back Office, Administrative Support, Call Center (no outbound calling)
Posted 2 months ago
About the role
- Community & Event Assistant providing administrative support and event organization for a German company. Located in Pristina, the role includes communication and data management.
Responsibilities
- Assist the team with the preparation and follow-up of community events
- Communicate with participants and hosts
- Maintain and update the community database (CRM)
- Manage invitations and distribute information to community members
- Analyze participant questionnaires and prepare event reports
Requirements
- Several years of professional experience in an administrative role, e.g., Sales Assistant, Sales Development Representative, Assistant, Support Staff, Administrative Clerk, or Call Center Agent
- German and English at a minimum C1 level
- Confident and efficient use of computers and the internet
- Suitable remote workspace with fast internet and a quiet environment
- Willingness to attend company meetings abroad once or twice a year
Benefits
- 23 days of annual leave plus public holidays as observed in Pristina
- Paid sick days
- Promotion of entrepreneurial thinking at all levels
- Support for employee health through company contributions to sports/fitness/wellness costs
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
VP leading change management for Contact Center Modernization at Synchrony. Driving comprehensive strategies for successful technology adoption and user readiness across multiple functions.
SF
Vice President of Engineering leading strategic execution of omni - channel contact center platform at Fidelity. Overseeing engineering excellence and modernization of systems while ensuring operational reliability.
SF
Principal Software Engineer designing and building a next - gen contact center platform for Fidelity. Leading and engineering scalable solutions with open - source technologies.
SF
Director of Engineering leading strategy and architecture for omni - channel contact center platform that serves millions of clients. Overseeing core capabilities and ensuring high standards.
Call Center Sales Advisor II making outbound calls to international members for Marriott Vacations Worldwide. Responsibilities include renewals, upgrades, and sales of ancillary products with customer service focus.
Technical Risk Analyst identifying risks related to technology infrastructure at Navy Federal. Collaborating with teams to develop risk management strategies against cyber threats.
Senior Technical Risk Analyst responsible for identifying and mitigating technical risks for the organization. Collaborates with teams to ensure compliance and develop risk management strategies.
Customer service role at call center providing support via phone. Completing tasks both in - office and remotely after initial training.
VP Contact Center Support managing multi - channel operations for US military community. Ensuring alignment with strategy and delivering optimal performance in service objectives.