Broadcast Engineer providing first and second tier technical support for live shows and offline productions. Troubleshooting broadcast equipment and ensuring quality operation.
About the role
- Performance Engineer at Salesforce enhancing Marketing Cloud experiences. Collaborating on performance metrics and optimizing frontend/backend systems for scalability.
Responsibilities
- Ensure high-performing and scalable Marketing experiences across both frontend and backend systems as a Performance Engineer for Marketing Cloud.
- Collaborate with engineering teams on performance test plan design and execution, implementing meaningful metrics, and building dashboards reflecting real-world customer usage.
- Develop and maintain automated benchmarks and performance regression reports to track improvements and identify issues across releases.
- Troubleshoot performance bottlenecks in frontend (browser/UI), backend (APIs/services), and data layers, providing actionable insights and partnering with developers for resolution.
- Conduct deep-dive diagnostics using various tools and profiling techniques to analyze system behavior, latency, and throughput.
- Contribute to the development of internal performance tools, CI/CD integrations, and frameworks, including leveraging AI agents for enhanced automation, detection, and triage.
- Document performance defects clearly when regressions occur and work with cross-functional teams to resolve them.
- Promote the adoption of performance best practices by integrating performance considerations early in the development lifecycle.
Requirements
- 6+ years of experience in performance engineering, systems optimization, or backend/frontend diagnostics.
- Strong understanding of React, JavaScript, microservices, and distributed systems in cloud environments.
- Proficiency in performance fundamentals: Frontend: Browser rendering, JavaScript optimization, and network analysis.
- Backend: SQL performance analysis, query tuning, indexing, and caching strategies.
- Hands-on experience with tools such as JMeter, Gatling, Chrome DevTools, YourKit, and Java Flight Recorder.
- Scripting expertise in Python, Bash, or Node.js, with the ability to create automation tools and pipelines.
- Familiarity with AI-driven tools or agents for performance monitoring, log analysis, or auto-diagnosis.
- Ability to interpret performance data, pinpoint root causes, and clearly communicate findings.
- Knowledge of data concepts related to relational databases and NoSQL stores.
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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