Manager overseeing assessment and improvement of Welfare and Self - Reliance products and services. Ensures impactful delivery of humanitarian efforts worldwide with an emphasis on strategic evaluation and reporting.
About the role
- Business Analysis Manager overseeing strategic transformations in the Lead-to-Opportunity organization at Salesforce. Managing complex initiatives enhancing experiences for sellers, operators, and partners.
Responsibilities
- Execute intake and prioritization frameworks for L2O initiatives
- Facilitate organizational alignment and decision-making processes
- Serve as Subject Matter Expert for complex business analysis challenges
- Own end-to-end delivery of cross-functional transformation initiatives
- Drive L2O portfolio prioritization and strategic roadmap alignment
- Lead enterprise-wide process optimization with measurable business outcomes
- Rapidly pivot between strategic initiatives while maintaining quality and stakeholder alignment
- Navigate ambiguous requirements by synthesizing incomplete information into actionable insights
- Manage multiple concurrent projects across diverse functional areas with competing priorities
- Adapt communication and approach based on real-time organizational changes and emerging business needs
Requirements
- 7+ years of Business Analysis experience with proven track record of leading complex, enterprise-wide initiatives
- Demonstrated experience presenting to and influencing senior leadership
- Proven ability to own and drive strategic projects end-to-end with measurable business impact
- Experience with Agentforce or similar agentic platforms
- Advanced stakeholder management skills across all organizational levels, from technical teams to C-suite executives
- Strategic thinking combined with tactical execution excellence - ability to "zoom" between big picture strategy and granular implementation details
- Proven track record of driving organizational change and transformation initiatives
- Proven ability to thrive in ambiguous environment with incomplete information
- Demonstrated success managing multiple high-priority initiatives simultaneously with frequent context switching
- Proven track record of success in high-ambiguity, rapidly changing environments
- Demonstrated ability to context-switch efficiently between strategic and tactical work
- Experience managing competing priorities with grace under pressure
- Expert-level Salesforce platform knowledge with deep understanding of enterprise architecture and business process optimization
- Portfolio and program management experience in technology organizations
- Proven success in facilitating organizational alignment and decision-making processes
- Exceptional communication skills with ability to adjust messaging strategically for different audiences and contexts
- Salesforce certifications in Administrator and Sales Cloud Consultant
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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