Program Manager II overseeing complex projects in ISR and aviation systems with customer relationship and technical planning focus. Leading proposals and managing project outcomes.
About the role
- Program Management Director driving standardized, high-quality program management practices at Salesforce. Leveraging AI tools for automation and enhancing reporting while collaborating with teams across various locations.
Responsibilities
- Define, develop, and maintain the program delivery framework, including governance, standards, methodologies (e.g., Agile, SAFe, Lean Waterfall, Hybrids), templates, and best practices for program management.
- Establish and lead a community of practice for Program and Project Managers to share knowledge, experiences, and drive continuous improvement.
- Develop and deliver training, mentoring, and certification programs to elevate the program management skills across DET.
- Perform maturity assessments of current program management practices and develop roadmaps for advancement.
- Design and implement standardized program reporting metrics, dashboards, and key performance indicators (KPIs) to provide executive-level visibility into program health, progress, risks, and resource utilization.
- Facilitate internal program reviews with leadership and stakeholders, ensuring alignment with strategic objectives.
- Identify opportunities to automate repetitive or manual program management tasks using AI and LLM tools (e.g., change control, risk management, status reporting, meeting scheduling and minutes).
- Lead integration of PM tools with Tableau and Salesforce PLM Tools in collaboration with IT/Engineering teams.
- Automation of tracking ROI against actual value attainment.
Requirements
- Bachelors or Masters degree in Business Administration, Computer Science, or a related field.
- Minimum of 10 years of experience in Program Management, Portfolio Management, or a senior Project Management role.
- Proven experience in establishing or significantly contributing to a Program/Project Management Office (PMO) or Center of Excellence (CoE).
- Strong understanding of diverse program and project methodologies (e.g., Agile, Scrum, Waterfall, SAFe).
- Experience with AI/LLM tools and their application in business process automation, particularly within a program management context.
- Excellent communication, interpersonal, and stakeholder management skills.
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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