CRM Marketing Manager developing and scaling lifecycle marketing strategies for US Physicians group at AMBOSS. Utilizing multi - channel CRM to drive engagement, retention, and growth.
About the role
- Forward Deployed Engineer at Safety Radar building AI risk assessment modules and engaging with clients. Focusing on technical implementation and client partnership for safety risk management.
Responsibilities
- Build, configure, and refine AI risk assessment modules using Safety Radar's SAFE AI platform
- Work with large language models (Claude, GPT, Gemini) to develop and improve AI models
- Write SQL queries for data extraction, transformation, and reporting
- Build dashboards and visual reports in Power BI for clients and internal stakeholders
- QA/QC AI outputs for accuracy and consistency
- Partner with the sales team on scoping and technical discovery
- Lead client onboarding and map client programs to platform capabilities
- Serve as the primary technical point of contact for assigned accounts post-implementation
- Translate client feedback into platform improvements
- Maintain regular communication with clients, proactively identifying risks and opportunities
Requirements
- 3-5 years of experience in technical implementation, solutions engineering, or a similar hybrid technical/client-facing role
- Hands-on experience with large language models (prompt engineering, fine-tuning workflows, output evaluation)
- Proficiency with SQL and Power BI (or similar BI tools)
- Strong client communication skills
- Demonstrated ability to manage multiple concurrent client projects with competing deadlines
- A track record of reliability
- Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)
Benefits
- Flexible/hybrid work schedule
- Health and dental insurance
- Paid vacation
- Stock options
- Direct exposure to Fortune 500 clients and high-impact safety challenges
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Senior Client Success Manager leading integrated campaigns at The Drum while managing key accounts and client relationships. Supporting junior colleagues and driving best practices in the Client Services function.
Associate, Client Success Manager responsible for managing Grubhub Campus post - sales relationships and driving engagement with college dining programs. Launching new campuses and optimizing client partnerships across multiple locations.
Customer Success Manager enhancing customer satisfaction and engagement for B2B SaaS solutions in the DACH & Nordics region. Focus on strategic account management and client relationship building.
Customer Success Manager at RoomRaccoon helping hotel partners maximize value and drive growth opportunities. Collaborating with various departments to ensure a seamless customer journey and product usage.
Customer Success Manager enhancing client satisfaction through structured onboarding and performance analysis for digital dental solutions. Collaborating with client teams to improve usage and satisfaction.
CRM Administrator supporting Salesforce platform to enable a data - driven sales team at Inchcape Shipping Services. Collaborate with global teams and drive performance improvements in a hybrid role based in London.
Client Success Manager at T - Mobile focused on enhancing relationships within Government and Enterprise segments. Managing onboarding, ongoing support, and account growth for strategic business clients.
Senior Manager, Customer Success driving strategies for customer satisfaction and retention at Euna Solutions. Leading a team to deliver exceptional customer experiences in a hybrid work environment.
Specialized Customer Success Manager driving adoption and value realization for AI - powered Contract Lifecycle Management workflows. Engage with customers to unlock full value through strategic partnerships and success plans.