Hybrid Technical Project Manager

at Safe-Guard Products International

• Job title: Technical Project Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, ITSM
• Location requirements: Hybrid, Atlanta, United States

About the role

• Technical Project Manager delivering technology-focused projects at Safe-Guard. Overseeing planning, execution, and communication across technical teams in a hybrid role.

Responsibilities

• Manage technical, infrastructure, and security projects from planning through completion, including timelines, risks, dependencies, and deliverables.
• Coordinate change management activities, including maintenance windows, deployment calls, and communications.
• Manage communications within the department and across the company. Ensure all stakeholders and teams potentially impacted are informed. Ensure appropriate and timely communications are made to external clients.
• Facilitate regular status meetings, updates, and cross-team communication across IT, Operations, Security, and Software Development.
• Coordinate Quality Assurance testing, ensuring engineering resources are engaged and testing plans are validated.
• Ensure all project documentation, e.g. implementation plans, testing plans, change tickets, etc., is complete and compliant.
• Manage Provisioning Requests within the ITSM system, triaging and assigning work to engineering teams.
• Track and support security patching activities across servers, cloud, and network platforms.
• Participate in Change Advisory Board (CAB) reviews and governance processes.

Requirements

• Experience managing technical, infrastructure, or security projects in enterprise environments.
• Strong understanding of on-prem, cloud, and network infrastructure.
• Knowledge of IT service management (ITSM), change management, and compliance processes.
• Familiar with enterprise security processes
• Excellent written and verbal communication skills, including executive communication and reporting.
• Highly organized with strong coordination and problem-solving abilities.
• 5 years of project management experience in a technical environment
• Experience coordinating work with offshore or distributed teams

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Health Savings Account
• 401(k) Plan with Company Match
• Company-paid Short-Term and Long-Term Disability
• Company-paid Life Insurance
• Paid Holidays and Vacation
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement
• Ongoing Training & Personal Development
• And More!