Director of IISTEM leading the strategic vision for STEM education initiatives under UNESCO. Responsible for mobilizing resources and leading a diverse team to foster global impact.
About the role
- Director of Organizational Change Management for RT Specialty leading change initiatives and communication strategies. Collaborating with leadership to ensure successful project outcomes and adoption.
Responsibilities
- With minimal supervision and in collaboration with the project/senior leadership, develops change management plans for assigned project work to achieve successful change outcomes
- Change Impact Assessments - Understand the current state, the future state and articulate the impact by role
- Communication Plans - Understand the audiences and how they can ‘hear’ the messages
- Communications - Write engaging and compelling messages
- Feedback management - Listen to, understand, and convey that understanding to project team members and leadership
- Support and/or lead Learning Journey development - Easy to follow, in the moment support for each key step in a change that effectively supports our team members in their new ways of working
- Sponsor / Leader Action Plans - This role will partner with our leadership to support, create and help implement effective action plans
- Sponsor / Leader Communications - Create effective communications from our leaders, in their voice, to support their sponsorship of change
- Change Network engagement plans - Everyone needs to be engaged – at the right time and in the right way
- Change saturation / heat map production - Good data illustration skills
- Adoption / readiness scorecard management - Identify key indicators of readiness behavior and actions, and represent those for the right audiences
- Apply the Ryan Specialty structured methodology to deliver engaging and dynamic communications in a multi-modal setting
- Partner with project management team members and business sponsors to understand the departmental goals and daily ways of working to align changes to business needs
- Identify and recommend appropriate resources to support the Change Network, including their onboarding and leading of routine meetings in support of the assigned projects / change initiatives
- Identify success of the assigned projects / change initiatives. Manage measurement to track adoption, utilization, and proficiency of users
- Identify proactively areas of resistance and contribute to mitigation planning
- Contribute to steady state new ways of working by role as part of the transition planning effort
Requirements
- Bachelor's degree and at least 3 years of enterprise technology deployment OCM experience OR a High School Diploma / GED and at least 7 years of OCM experience
- Certified in Prosci® methodology preferred
- Certified Change Management Professional, CCMP preferred
- Experience in insurance processes is desired
- Experience in participating in cross-functional projects and influencing key stakeholders
- Experience in engaging individuals, teams, and leadership to drive successful change
- Excellent written, verbal, and presentation skills
- Demonstrated organizational, business process and project management skills
- Intellectual curiosity and the ability to quickly learn
- Comfort working at a fast pace and with ambiguity
- Serious attention to detail and proven ability to manage multiple, competing priorities
- Keen emotional intelligence
Benefits
- Paid time off for company holidays, vacation, sick and personal days
- Paid parental leave
- Mental health services and more
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