Hybrid Senior Director, General Manager

at CoreSite

• Job title: Senior Director, General Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Reston, United States

About the role

• Senior Director leading CoreSite's strategic direction for portfolio expansion and market operations. Managing substantial capital investments and ensuring operational integrity across markets.

Responsibilities

• With the senior management team, develop and execute CoreSite’s strategic direction for its (1) portfolio expansion, (2) inventory expansion at existing locations, (3) product expansion and refinement, and (4) operational approach within existing markets
• Achieve CoreSite targets for gross revenue, NOI, EBITDA, FFO, AFFO at property level
• Manage ~$800M of active capital investments across markets, achieving company yield targets across varying market conditions
• Maximize in place ROIC by managing available capacity and individual deal densities to ensure oversubscription opportunities
• Develop and implement ecosystem enriching GTM plan, focused on a perpetually differentiated offering
• Maintain deep understanding of market supply/demand dynamics, pricing, and competitive positioning
• In conjunction with Sales and Finance, develop and implement annual pricing targets for each asset in the markets
• Review and approve all Sales transactions in the markets, balancing market conditions, asset differentiation and economic environment
• Develop and maintain regional broker and partner relationships, leveraging them to our advantage
• Maintain and strengthen working relationships with landlord(s) to ensure operational and financial integrity at the asset
• Act as the senior market leader, aligning field departments (DCO, Sales, PM, Legal, SE) around market objectives and driving a service-centric culture
• Serve as the executive face, to the customer in the market, making real-time decisions that balance customer support and care with asset financial goals, driving long term success
• Recruit, manage, develop, and motivate market Sales Engineer(s) to deliver technical solutions that are aligned with assets and market goals
• Work cross-functionally with Sales, Data Center Operations, Product, Engineering, Construction, HR, Legal and the Project Management team to maximize the returns on in place capital and drive AFFO growth
• Lead, train, and support teams across all sites in cross functional behavior
• Arbitrate elevated customer or interdepartmental disagreements
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and values
• Special projects as assigned

Requirements

• Demonstrated ability to build and manage CoreSite’s business from acquisition or initial development to long term profitability in multiple markets under multiple market and general economic conditions
• Complete understanding of CoreSite inventory: configuration, efficiencies and economic performance under multiple market and general economic conditions
• Strong with P&L, financial models, margin analyses, and analytical tools to assess profitability of customer opportunities; strong ability to communicate in data-driven format with senior leadership
• Negotiation and sales skills to effectively sell to senior leaders of customer companies
• Ability to represent past and future performance of CoreSite assets at portfolio and asset level in financial documents focusing on predetermined metrics
• Build ad hoc teams to accomplish business tasks essential to CoreSite profitability. Tasks include underwriting, acquisitions, development, project management, marketing, sales, facility operations, raised floor operations, reporting and presentations.
• Manage OpEx and CapEx
• Determine the budget and schedule to create inventory that positions CoreSite to best advantage in each market
• Negotiate with local regulatory agencies
• Willingness and ability to travel up to 40%
• Ability to thrive in a hybrid work environment (2-3 days in the office per week) and adjust schedule for the needs of a 24/7/365 organization
• In leased locations, represent CoreSite interests to the Owner
• Problem resolution skills and decision-making ability to properly manage competing objectives
• Manage relationships with tenant and listing brokers, sources of capital, customers, potential customers, and service or construction contractors
• Excellent public-speaking, presentation, and negotiation skills to address employees, customers, and stakeholders
• __**Experience/Education**__
• 15+ years’ experience and record of success following and leading within complex, mission-oriented, and for-profit organizations including 10 years in a leadership role preferred.
• 10+ years’ experience in real estate, data center, telecommunications, or related fields
• Experience in commercial real estate negotiations
• Undergraduate degree in business, finance, or economics preferred or equivalent experience.

Benefits

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15% discount
• 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays
• Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave
• Free parking or a company contribution toward a public transit pass
• **Additional Perks**
• Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family
• Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives
• Technology Stipend: $100 monthly stipend
• Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year
• Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants
• Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker
• Pet Insurance: Keep your furry friends healthy and happy
• Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy
• Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges
• Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care
• Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements
• Discounts: Discounts, cash back offers, and perks on thousands of brands
• LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos