Senior Director leading IT Business Applications at Five9. Responsible for deploying and evolving back - office applications while ensuring scalable business processes.
About the role
- Business Director leading strategic intent and delivery for Capital One’s Cafe customer experience. Collaborating with cross-functional teams to drive growth, profitability, and business success.
Responsibilities
- Develop business strategies that will drive growth, profitability, and competitive success for Capital One
- May manage and develop multiple analysts, coaching and mentoring associates
- Develop and implement new product and pricing strategies for various lending products
- Lead direct-to-consumer marketing efforts for select products
- Drive improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior
- Manage and oversee multiple projects and programs concurrently
- Collaborate with colleagues across Capital One to drive improvement in quality, volume, service, and profitability
Requirements
- Bachelor’s Degree
- At least 4 years of experience performing quantitative analysis
- At least 4 years of experience performing qualitative analysis
- At least 2 years of experience performing people management
- At least 2 years of experience performing project management
- 2+ years of experience in financial services (preferred)
- 1+ year of experience in consulting (preferred)
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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