Assistant Program Manager working with individuals in the group home, overseeing service delivery and staff performance. Responsible for crisis intervention, transport, and community integration activities.
About the role
- Senior Manager managing FlightSense Program Management at Collins Aerospace, ensuring contractual performance and customer relationships. Leading internal and external discussions and financial performance for aerospace solutions.
Responsibilities
- Central single point of contact for the contract both externally to the customer and internally with aftermarket team (Repair, Technical, Finance, Management)
- Track overall Customer Support Level (CSL) to the customer for the FlightSense contract, in addition to all Collins commercial repairs
- Own the overall Estimate At Completion (EAC) financial performance for adherence to original business plan
- Review monthly/quarterly cost data, reliability trends, effects of improvement activities and customer fleet/flying projections to update future forecast model predictions in EAC financial model
- Lead any performance penalty or contractual alignment discussions, internally as well as with the customer
- Support customer technical review discussions, with guidance from the Collins product owners, to agree on service bulletin incorporation, chargeable quote disputes and other items
- Travel to visit customers - 20%
Requirements
- Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience
- Experience leveraging strong financial acumen and/or experience with financial modeling
- Experience with conflict/issue resolution on difficult problems
- Experience with commercial airframe components
Benefits
- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
- Tuition reimbursement program
- Student Loan Repayment Program
- Life insurance and disability coverage
- Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Ovia Health, fertility, and family planning
- Adoption Assistance
- Autism Benefit
- Employee Assistance Plan, including up to 10 free counseling sessions
- Healthy You Incentives, wellness rewards program
- Doctor on Demand, virtual doctor visits
- Bright Horizons, child and elder care services
- Teladoc Medical Experts, second opinion program
- And more!
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