Customer Service Executive delivering service experience to customers and advisers at a savings and investments firm. Balances administrative tasks and customer communication in a hybrid role.
About the role
- Workplace Support Specialist providing operational support and client-facing activities at RSM. Engage with vendors and ensure a well-maintained office environment while assisting in various operational tasks.
Responsibilities
- Execute office operations activities under minimal to no direction
- Provide hands-on day-to-day support to ensure location is running efficiently
- Heavy interaction with building management, vendors, internal and external clients
- Assist with daily operations, including answering multi-line telephone systems
- Perform administrative assistance with intermediate to advanced documents
- Participate in internal and client-facing activities to enhance the RSM experience
- Plan and execute Location Services projects such as moves and repairs
- Monitor inventory and reorder materials before depletion
- Maintain vendor relationships and track budget spending
Requirements
- High school diploma
- 3 to 5 years’ experience in a related field or area
- Strong grammar and proofreading knowledge and experience
- Advanced Microsoft Office skills
- Ability to manage multiple tasks and projects
- Basic to intermediate knowledge of lighting, HVAC, and plumbing
- Able to lift up to 40 lbs.
- Must be punctual and able to adapt to changing schedules
Benefits
- Competitive benefits and compensation package
- Flexibility in your schedule
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