Counter Sales Representative at Echo Electric responsible for assisting customers and maintaining product knowledge. Promoting new products and handling warehouse functions as needed.
About the role
- Key Account Manager managing B2B client portfolio in a leading fintech company. Focused on client retention, satisfaction, and revenue growth through strategic initiatives.
Responsibilities
- Manage RPE's client portfolio;
- Build close, strategic relationships with active clients;
- Identify cross-sell, upsell, and product/service expansion opportunities;
- Act as the focal point between the client and internal areas (product, operations, technology);
- Monitor churn, revenue expansion, and customer satisfaction metrics;
- Lead renegotiations, contract reviews, and renewals when applicable;
- Support the Head of Sales in defining strategies to grow the customer base;
- Ensure recording and governance of information in the CRM.
Requirements
- Experience managing a B2B portfolio, preferably in consultative sales with long, complex cycles;
- Experience in the financial services, credit, or payments industry;
- Relational, consultative profile with a results orientation;
- Analytical ability to identify expansion opportunities;
- Strong communication and negotiation skills;
- Experience with CRM systems (Pipedrive, HubSpot, Salesforce, etc.) and tracking performance metrics.
Benefits
- Contract type: PJ (contractor)
- Work model: Hybrid — in-office twice a week at the office in Vila Olímpia, São Paulo.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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