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Operations and Program Support Manager at Oregon Employment Department leading operations for Paid Leave. Uniting policy, training, systems, and compliance to enhance service delivery.
About the role
- Business Process Engineer analyzing client needs and processes at a Swiss SaaS startup. Leading integration projects and ensuring effective collaboration with external partners.
Responsibilities
- Analyze client needs, their processes and internal structures, and derive digitized processes and integrations.
- Identify areas for improvement, often before the client notices them.
- Lead end-to-end integration projects, from concept to production, with client teams and external partners.
- Ensure requirements are documented, understood, and correctly implemented across all stakeholders.
- Test and validate APIs.
- Spot when documentation does not match reality.
- Decide when a custom integration should become a standard connector, and write specifications for our developers.
- Contribute to improving our internal tooling (sales, marketing, customer success).
Requirements
- Master's degree in engineering, business informatics, or an equivalent background.
- At least 2 years in an analytical role (consulting, BA, PM, integration) or in a position with significant impact.
- Structured data: JSON, REST APIs, webhooks.
- Able to read API documentation and apply it effectively.
- Fluent in French and English.
- Bonus: experience with low-code and AI tools (n8n, Cursor, Lovable, Make, Zapier).
Benefits
- Remote work: very flexible (1 day/week in the office).
- Mentorship: work directly with the CEO and CPO, not through middle management.
- Equipment: chosen according to employee preferences and needs (laptop, monitors, etc.).
- Tools: we invest in what makes you effective—AI subscriptions, SaaS software, and new tools; you have free rein.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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