Client Support role assisting financial advisers to deliver product advice according to FCA rules. Working in a hybrid setup from our offices in Newton Mearns, part of the Titan Wealth Group.
About the role
- Senior Account Executive responsible for managing client projects in a pharmaceutical marketing agency. Collaborating with cross-functional teams to ensure project efficiency and accuracy.
Responsibilities
- Assist account and cross functional team in managing day-to-day project needs and workflow.
- Develop, maintain, and circulate status reports, ensuring all internal and external teams are aligned on priorities and timelines.
- Draft and distribute meeting recaps, clearly documenting action items, ownership, and next steps.
- Support project scheduling, resourcing, and deliverable tracking to maintain smooth execution.
- Partner with cross-functional teams (creative, editorial, strategy, medical, and production) to ensure alignment and follow-through.
- Support the submission processes with accuracy and attention to detail.
- Maintain and enforce checks and balances for content accuracy, timing, and compliance.
- Assist in the development and refinement of PowerPoint presentations, status decks, and client deliverables.
- Communicate clearly and professionally with all internal stakeholders to maintain efficiency and team alignment.
Requirements
- Bachelor’s degree in marketing, communications, business, or related field preferred.
- 1-2 years of experience in a pharmaceutical advertising or healthcare communications agency.
- Understanding of pharmaceutical marketing processes, including regulatory submissions (MLR).
- Exceptional organizational skills with strong attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Demonstrated ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office Suite (especially PowerPoint, Excel, and Outlook).
Benefits
- Healthcare Coverage – Four medical insurance options, plus dental and vision plans.
- 401(k) Plan – RevHealth matches 100% of the first 3% of your contributions and 50% of the next 2%, totaling a 4% match if you contribute at least 5%.
- Company-Paid Life Insurance – Providing peace of mind for you and your loved ones.
- Generous Flexible Paid Time Off – Supporting work-life balance.
- Additional perks and ancillary benefits are also available.
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Support financial advisers or consultants to provide financial or product advice to clients. Role entails ensuring compliance and effective communication with clients and providers.
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