Business Analyst role supporting agile projects in banking and finance. Collaboration with clients on process analysis and improvement in a remote setup with occasional office presence.
About the role
- Technical Business Analyst enhancing software development for railway technology. Focusing on clear specifications and effective cross-team collaborations.
Responsibilities
- Create and own the requirements capture for software development, working closely with product, stakeholders and development teams to align development with business priorities
- Apply a range of elicitation techniques, including interviews, workshops, site visits, surveys and storyboards to build a deep understanding of operational and technical needs
- Take accountability for the quality, completeness and clarity of requirements throughout the delivery lifecycle
- Translate business and technical requirements into clear, detailed project narratives, ensuring shared understanding across engineering and product functions
- Define and document the who, what and why of each requirement, including acceptance criteria, information flows, business processes and data structures
- Ensure both functional and non-functional requirements are explicitly captured and understood
- Conduct structured root cause analysis on complex problem areas, identifying underlying issues rather than treating symptoms
- Engage cross-functional teams throughout the project lifecycle to gather insight, validate understanding and shape effective technical solutions
- Refine project narratives into comprehensive technical specifications, using appropriate techniques such as:
- Use cases
- Behaviour-Driven Development (BDD) scenarios
- Process and data flows
- Business rules and data definitions
- Ensure specifications are sufficiently precise to support incremental development, testing and release with minimal rework
- Maintain clear traceability between business objectives, requirements and delivered functionality
- Manage change effectively, ensuring impacts are understood, documented and agreed
- Support delivery teams by responding quickly to clarification needs and ensuring analysis remains aligned to delivery goals
Requirements
- **Skills and Experience **
- **Essential**
- Strong critical and analytical thinking capability, with the ability to systematically deconstruct complex challenges, including functional and non-functional requirements, dependencies and downstream impacts
- Demonstrable experience owning technical requirements and specifications through to successful delivery
- Proven ability to reduce ambiguity through structured analysis and clear documentation
- Experience leading analysis activities across the full delivery lifecycle, ensuring traceability and effective change control
- Confident working closely with development teams and constructively challenging assumptions to improve solution quality
- Practical experience working within an Agile environment, with a focus on delivery quality and outcomes
- Strong business acumen, paired with the ability to understand and document technical constraints and implications
- **Desirable**
- Experience working in operationally critical or regulated environments such as transport, infrastructure, utilities, or healthcare
- Exposure to safety-, risk-, or performance-critical systems, where analysis quality directly impacts operational reliability
- **Competencies and Behaviours:**
- We are looking for someone who:
- Demonstrates a genuine commitment to using technology to solve real, operationally critical challenges in the UK rail industry
- Is a confident and credible contributor who constructively challenges assumptions and works through competing perspectives to achieve clarity
- Is naturally curious and inquisitive, able to reduce ambiguity through disciplined analysis and the right technical questions
- Communicates clearly and effectively, bridging technical and non-technical audiences to build shared understanding and trust
- Is highly detail-oriented and delivery-focused, translating analysis into precise specifications that engineering teams can build from confidently
- Is a collaborative team player who takes accountability for their outputs, adapts to change and steps beyond formal role boundaries when required
Benefits
- **Work/Life Balance**
- Hybrid working – minimum 1 day in the office each week
- 27 days annual leave, in addition to 8 public holidays per year
- 3 additional days used for shutdown periods (usually over the Christmas/New Year period)
- Family First – provisions and flexible working arrangements to support all colleagues in balancing their responsibilities in and out of work, with our policies exceeding statutory requirements in most cases
- **Financial**
- A competitive salary and pay progression that rewards the value you bring
- Pension plan – currently with Aviva, including matched contributions from 5-8% via salary sacrifice, and access to independent financial advice
- Income protection cover– currently insured for 50% of salary and 10% joint pension contribution in the event of incapacity through illness or injury
- Life assurance cover – currently insured at 6 x annual salary, providing financial peace of mind for those left behind should the unthinkable happen
- Discounted retail vouchers – via two benefits platforms
- **Wellbeing**
- Private health care cover – currently with Bupa, covering you and your immediate dependents on a medical history disregarded basis
- Company sick leave and pay – enhanced provision subject to qualify period of service
- Employee Assistance Programme providing 24/7/365 access to independent and confidential support via an app, web, or helpline to support you with any life challenges
- Free eye tests and annual flu vaccinations - available to all colleagues
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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