Principal Data Analyst with EHR/EMR expertise providing operational support for ClinicalPath teams. Collaborating on technology, healthcare workflows, and customer engagements.
Responsibilities
Participating in customer-facing technical and sales discussions to assess EHR integration needs, data exchange requirements, and clinical workflows.
Providing expert guidance on interoperability standards (HL7, FHIR, ADT, API integrations) and their application within the ClinicalPath platform.
Supporting the completion of technical documentation, risk/security questionnaires, and compliance assessments (HIPAA, ISO 27001).
Maintaining and refresh demo environments (Figma-based and live) to ensure technical accuracy and consistency with current product capabilities.
Serving as a technical liaison during the contracting and pre-implementation phase, ensuring accurate documentation and clear communication of requirements.
Writing, optimizing, and troubleshooting SQL queries to support reporting, analytics, and data-driven product operations.
Developing and maintaining recurring reporting and extract processes, including payer, client, and internal data feeds.
Maintaining up-to-date technical documentation, architecture diagrams, and internal FAQs to support consistency and knowledge sharing.
Partnering closely with product, implementation, and customer success teams to translate customer requirements into clear, actionable specifications.
Identifying opportunities to streamline demo, handoff, and documentation processes for greater operational efficiency.
Contributing to product and process improvements based on recurring customer feedback or integration challenges.
Supporting data analysis and technical insights for leadership teams across sales, product, and operations.
Requirements
Possess extensive and current SQL skills for query writing, optimization, and troubleshooting.
Have a deep familiarity with EHR/EMR systems and integration workflows, including HL7, FHIR, and ADT message formats.
Experience supporting or executing technical assessments, security reviews, or RFPs.
Possess the ability to easily communicate with both technical and clinical stakeholders.
Proven ability to manage and maintain technical documentation and customer-facing collateral.
Experience in technical or customer-facing role (product operations, solutions engineering, or technical account management).
Understanding of cloud infrastructure (AWS, Azure) and healthcare data security best practices.
Benefits
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
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