Graduate Business Analyst supporting global business operations at an international provider of institutional debt administration services. Responsible for delivering key initiatives by aligning people, processes, technology, and data.
About the role
- Technical Business Analyst leveraging data analytics to enhance operational excellence and product strategy for legal tech solutions. Collaborating within DevOps, cloud computing, and AI environments.
Responsibilities
- Analyze multi-dimensional data to identify trends, root causes, and actionable insights.
- Build dashboards, reports, and data models that support investigations and data-driven decision-making.
- Partner with product, engineering, and service delivery teams to identify process optimization and product enhancement opportunities.
- Recommend and champion modern automation tools and practices.
- Balance research, customer feedback, stakeholder requirements, and timelines to deliver effective, scalable solutions.
- Apply knowledge of Agile, SDLC, CI/CD, and RelativityOne infrastructure to guide analysis and recommendations.
Requirements
- Experience within the technology industry, ideally in a technical or data-centric role.
- Highly-developed communication, presentation, and cross-functional collaboration skills.
- Creative problem-solving and analytical thinking.
- Proficiency in database design, data architecture, data mining, and data visualization.
- Solid experience with SQL, SDLC concepts and/or software testing practices.
- Ability to translate technical insights for non-technical stakeholders.
- BS/BA in Computer Science, Engineering, Information Systems, Business IT, or equivalent experience (preferred).
- Microsoft Certified Solutions Expert (MCSE) or equivalent analytics/data certification (preferred).
- 4+ years of relevant experience (preferred).
Benefits
- Competitive base salary
- Annual performance bonus
- Long-term incentives
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