Sales Operations Manager optimizing revenue operations for AI technology company, scaling lead - to - cash process and driving sales forecasting and reporting.
About the role
- Senior Sales Operations Analyst optimizing and designing sales processes for revenue growth at Recurly. Collaborating with various departments to align sales strategies with overall business objectives.
Responsibilities
- Establish the Rhythm: Design and lead the sales operating cadence, including forecasting, pipeline health reviews, and QBRs. Partner with business analytics to build out scalable reporting.
- Architect & Optimize Processes: Identify gaps in the current lead-to-close lifecycle and map out scalable workflows that remove friction for our reps.
- Actionable Insights: Look past the "what" to find the "why." Perform deep-dive analyses to optimize win rates and highlight areas for performance improvement.
- Analyze Sales Metrics: Identify trends and opportunities through in-depth data analysis.
- Data Integrity & Governance: Partner with Business Analytics to refine reporting and act as a firm advocate for CRM hygiene—ensuring our data is a source of truth, not a point of confusion.
- The Strategic Problem Solver: You thrive in problem-solving. You have the natural insight to identify gaps, the initiative to address them, and the interpersonal skills to collaboratively develop and implement solutions.
Requirements
- 4+ years in Sales or Revenue Operations within a high-growth B2B SaaS environment.
- Strong desire to get things done and demonstrate urgency with small & big initiatives
- Ability to be flexible and handle multiple projects in an organized and timely manner
- Proven experience building or refining sales processes and operating rhythms from the ground up.
- You are comfortable being firm when it comes to process adoption and data standards, backed by the ability to communicate the "value-add" to busy sales reps.
- Experience with Salesforce and the modern RevOps stack (e.g. Gong, ZoomInfo, Outreach, or similar).
Benefits
- Foundational Ownership: You’ll have a seat at the table during the early stages of our RevOps evolution.
- Visibility: This role has a direct line to leadership and an outsized impact on our revenue trajectory.
- Scale: We’re moving fast. If you thrive in environments where you can see your work reflected in the company’s growth, you’ll fit right in.
- Health insurance
- Dental and vision benefits
- Life insurance
- Short and long-term disability
- Hospital indemnity
- Critical illness coverage
- Employee accident protection
- Health savings account (HSA) with company contribution & flexible spending account (FSA) options
- Employee assistance program
- Legal and Pet Insurance.
- 401(k) Retirement Plan and company match
- Company equity
- Flex Time Off
- Company Events
- Training/Development
- Tuition reimbursement
- Commuter benefits
- Volunteer opportunities
- Monthly internet stipend
Job title
Job type
Experience level
Salary
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Degree requirement
Location requirements
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