IT Support Associate providing Tier 2 technical support for Rowan's digital infrastructure. Troubleshooting hardware, operating systems, and collaboration technology while ensuring smooth operations.
About the role
- IT Manager overseeing Azure / Entra ID management and user access provisioning in Estonia. Ensuring compliance, onboarding, and providing user support within a hybrid work environment.
Responsibilities
- Administer applications, managing user access, provisioning, and maintaining an accurate user list across all departments.
- Manage the Azure / Entra ID environment, ensuring secure access through SSO, MFA, and consistent User Access Management (UAM).
- Execute onboarding and offboarding processes, ensuring hardware and software access are ready for employees on day one.
- Maintain the global workstation fleet (Windows/macOS/Linux) to ensure security compliance and proper setup.
- Support office infrastructure including Wi-Fi, meeting room systems.
- Monitor the IT budget and manage vendor relationships to ensure quality service and timely software renewals.
- Provide in-house user support and act as the main point of contact for troubleshooting hardware and software issues.
Requirements
- Minimum of 3 years of experience in IT management or a closely related technical role.
- Strong knowledge of Azure Active Directory / Entra ID, including experience with SSO and MFA administration.
- Hands-on experience with Intune or similar MDM tools for managing Windows, macOS and Linux devices.
- Familiarity with networking fundamentals, including Wi-Fi setup, VPNs, and firewalls.
- Proficiency in Microsoft 365 and Google Workspace administration and integrations.
- Ability to use PowerShell or Bash to automate routine tasks and improve operational efficiency.
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
Benefits
- 28 working days of paid vacation to fully recharge.
- Comprehensive health insurance and a sports/fitness package.
- Remote work flexibility to support work–life balance.
- Opportunity to shape cutting-edge cybersecurity infrastructure.
- Work with autonomous, high-calibre engineering teams.
- Strong focus on continuous learning and career growth.
- A supportive culture that values wellbeing, innovation, and teamwork.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
IT Specialist providing technical support for users at Tecnológico de Monterrey. Ensuring timely resolution of hardware and software issues in a dynamic educational environment.
IT Engineer managing internal systems and workflows to support employees at Float. You'll ensure operational reliability while building automations and improving processes.
Help Desk Dispatcher providing customer support by creating trouble tickets for user inquiries. Engaging with customers professionally to resolve issues via phone and email in a timely manner.
Lead ERP architecture and integration strategy for GE Vernova Power segment. Drive cloud transformation and alignment with enterprise solutions and architecture.
Enterprise Architect collaborating on Aerospace & Defense strategies at DXC Technology. Leading architecture governance, compliance, and Smart Factory initiatives with a focus on long - term program alignment.
IT Help Desk Technician providing end - user support and managing software/hardware solutions in a hybrid Azure environment. Seeking candidates with experience in account administration and troubleshooting.
Senior Enterprise Architect at Evertec reviewing architectural projects for the financial sector. Collaborating with global teams and ensuring adherence to best practices in software architecture.
Health Care Audit Manager at Armanino overseeing healthcare assurance engagements. Managing engagement workflows and providing mentorship in audit practices and compliance standards.
Audit Manager managing client portfolios and full audit assignments at PwC Middle East. Responsible for business development and advising clients on financial reporting and regulatory developments.