Customer Services Analyst providing consultative support for B2B and B2C clients needing spare parts. Collaborating with internal teams to ensure efficient service delivery and customer satisfaction.
About the role
- Customer Service Representative supporting QVC's Customer Care Team in Knowsley. Handling inbound calls and resolving customer inquiries with professional training and a supportive environment.
Responsibilities
- Provide world class customer service.
- Handle inbound customer calls, resolving complex enquiries.
- Work towards achievable individual performance targets.
- Participate in a four-week training onboarding experience.
Requirements
- Desire to deliver a first-class customer service experience.
- Experience interpreting and responding to customer questions.
- Experience using a computer is necessary in this role.
Benefits
- home office options
- 30 days of annual leave
- QVC bike leasing
- comprehensive health program
- free parking
- subsidised cafeteria
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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