DevOps Manager responsible for managing a team for multi - cloud solutions supporting the USAF Cloud One project. Focus on scalable cloud - native solutions and CI/CD practices.
About the role
- Senior Site Reliability Engineer driving observability and reliability for business-critical systems at Incedo. Collaborating with engineering teams to enhance system resilience and performance.
Responsibilities
- Design, implement, and maintain observability solutions across distributed systems
- Build and optimize logging, metrics, and tracing pipelines using tools like Dynatrace, Datadog, Splunk, ELK, Grafana, and OpenTelemetry
- Enable end-to-end transaction tracing across microservices and APIs
- Develop dashboards and alerting strategies for proactive issue detection
- Own service reliability, uptime, and operational performance for critical systems
- Lead incident response, root cause analysis (RCA), and postmortems
- Reduce **MTTD and MTTR** through automation and improved observability
- Create and maintain runbooks and incident response playbooks
- Monitor and optimize system performance (latency, throughput, error rates)
- Partner with application and database teams to troubleshoot bottlenecks
- Use distributed tracing and telemetry data to identify and resolve issues
- Implement performance testing and tuning strategies
- Build and maintain fault-tolerant, highly available systems
- Implement resiliency patterns (failover, retries, circuit breakers, self-healing)
- Drive chaos engineering practices to validate system reliability
- Automate operational tasks using scripting (Python, Go, etc.)
- Define and enforce SLOs, SLIs, and error budgets aligned to business goals
- Promote SRE principles across engineering teams
- Partner with DevOps and platform teams to improve CI/CD reliability
- Contribute to building a culture of operational excellence and accountability
Requirements
- 7–10+ years of experience in **Site Reliability Engineering or Production Support Engineering**
- Strong hands-on experience with observability tools (Dynatrace, Datadog, Splunk, ELK, Grafana, OpenTelemetry, Jaeger)
- Experience supporting **cloud-native environments (AWS, Azure, or GCP)**
- Deep understanding of **microservices architecture and distributed systems**
- Proficiency in scripting/programming (Python, Go, Java, or similar)
- Experience with monitoring, alerting, and incident management in production environments
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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